Tech skills:
• Microsoft Active Directory
• Microsoft Windows Servers
• Microsoft Exchange Server
• Microsoft SharePoint Server
• Microsoft Lync
• Microsoft Bit Locker Administration Monitoring (MBAM)
• Microsoft Office Communicator
• Microsoft Windows 2000 Windows 10
• PC installation and Troubleshooting
• Microsoft SCCM
• Microsoft Office Suite
• Microsoft Office 365 Administrator
• Microsoft Intune Administrator
• Citrx Provisioning Server Administrator
• Service-Now (Ticketing System)
• Remedy (Ticketing System)
• LanDesk Management Suite (Ticketing System)
• Jira Service Desk (Ticketing System)
• Project Management
• Google Suite
• NetSuite System Administrator
• MRI System Administrator
• McAfee Endpoint Administrator
• 1EShopping Enterprise Administrator
Educational Background:
• Calumet High School, Chicago IL
• South Bay Business College, Hawthorne CA
• Quick Start Intelligence, El Segundo CA
• Everest College, El Segundo CA
• Familiar with ITIL Foundation practices
