Tech skills:
Platforms: Microsoft Windows OS (32+64Bit), Win 7,8,10 & Win 2k-2k12 Servers.
Tools: Microsoft SMS / SCOM, MOM, MBSA, Share point Services, ISA,
Dell Open-manage, Array Manager, ITA, DSA, Dell-Diag, Symantec Enterprise + Client Ghost Suite, Anti-virus
Citrix Metaframe, Solar-winds Engineer’s Edition, and Remedy Service Management
Applications: Microsoft Office Suite 2K-2016 Virtual Server, PKI, IIS, and MS SQL server configurations.
Mercury Load-Runner, Quick Test Pro. Peregrine service center. Citrix , VMware 5.0+
MS Active Directory Services: GPMC, DNS, WINS, RRAS, DFS, ADFS, VPN, Forest-Trusts, and Replication.
Enterprise Messaging: Microsoft Exchange 2003, 2007, and Lotus Notes.
TELEPHONY: VOIP, PBX, CTI, SIP Verint Impact 360 Suite, Ultra Call Center solutions & Speech Analytics
Networking: WAN, LAN, MAN, PAN, VLAN, WLAN, Bluetooth, IR, WWAN -- HSDPA, 3G, EVDO.
Protocols: TCP/IP v4&6, NDS IPX/SPX, L2TP, PPTP, PPP, BGP, IGRP/EIGRP, RIPv1&2, OSPF, ATM & ISDN.
Infrastructure & Security: ISO/OSI/CIM, RAIDUS, IPSEC, KERBEROS, LDAP, RSA, SHA1, SHA2, DES/3DES, SSL/TLS,
IEEE: 802.3x / 802.3xx / POE / WLAN 802.11 A/B/G/N, and Trusted Platform Module.