Larry C. Tier 1 tech #ZR21 (only available after 5 pm weekdays) free sat and sunComputer Repair & Support Tech
Larry C. Tier 1 tech #ZR21 (only available after 5 pm weekdays) free sat and sun
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Email address: firstname.lastname@example.org
Cell phone #: (804) 441-8670
Tech skills: Dedicated; Hardworking and Military trained Computer Technician that offers extensiveknowledge of computer technical control skills with a focus on laptops, but not limited to thearea of workstations. Also experienced in LAN Administration and Help Desk Support.Being creative and reliable, I enjoy the challenge of new projects. I am not afraid to take onprojects that display a certain level of difficulty, because in the end I am able to generate positiveoutcomes from them. I consider myself to be anexperienced self-starter, team player andproblem-solver with excellent communication skills and keen attention to detail.Key Strengths Project Coordinating: Budgeting, planning,monitoring, and verification of completion. Monitoring software and hardware failures and identifies network problems when they relate to personal computersLiaison between IT Helpdesk & End Usersfor Product(s) Improvements and coverage Active Directory KnowledgeServer/Workstation Deployment, DataMigration & System UpgradesAdvanced Microsoft knowled
Educational Background: Nov 2013-present)KIPP Jacksonville SchoolsTechnology Manager Overall planning, organizing and execution of all the KIPP Jacksonville Regionaltechnology needs up to, but not limited to maintaining servers, desktop phones, cameras,laptops and Chrome booksMonitor, test configure and troubleshoot all other technologies across the region for KIPPEstablish security and back up protocols for the entire IT networkManage vendor relationships and coordinate with them when needed for special projectssuch as, but not limited to, installation of new equipmentProvide resolution to additional issues such as port updates and changes, server andconnectivity issues, support for Windows and Apple operating system issues, passwordlock outs and I also make myself readily available for any technological questions thatthe staff or students may have(2012-2013) Computer Solutions Group Network Engineer Network installation and monitoring Installed, toned, and terminated Ethernet cables for wireless network upgrades PC repair, i.e. virus/malware removal, OS repair Install, monitor, and maintain system backupsServer installation and monitoring i.e. Windows SBS 2003 and 2008Configuration, installation, and monitoring of VOIP phone systems(2008-2012)Hewlett PackardField Service\Desktop Onsite Response Service Technician- provided onsite computer and IT support forvarious companies in the greater Duval area from Gainesville, Fl to Nahunta, GaPerformed Data Migrations from Windows XP to Windows VistaPrimary Technician for Dell Server repair-determined the best avenue of repair andfacilitated the ordering of necessary hardware and software to execute the repair Solve hardware issues for a wide variety of HP and Dell systems including laptops anddesktopsPerformed 5-10 Laptop/Desktop Repair tickets a day-tickets were determined perbusiness need of the ClientsPrimary Tech for PC Software Refresh and Distribution ProjectsResolve issues within Active Directory such as password resets; Adding/deletingworkstations to the domainCoordinated Team Training for new Hardware and Software- provided up to date trainingon areas directly related to PC repair and general maintenance of computer systemsProvide assistance to numerous Managers in coordinating Refresh Projects for variouscompaniesMet company’s DailySLA’s on projectsand repairs that could potentially have cost thecompany thousands of dollars2007-2008MedtronicsQuality Assurance Tested Medical equipment used for ear, nose and throat surgeryResearch and Development2007SiemensNetwork Engineer\Refresh Tech Install; Configure and resolve complex technical problems on new and existing systemsincluding laptops/desktops and networked Multi-function Copiers, Printers andPeripheral Systems via LAN/WAN; Remote / VPN support.Image/Encrypt laptops and desktop PCs to company standards via network configurationserver and transfer/restore all users files Troubleshoot Microsoft office 2007/2010 products and Windows XP, Win 7 softwareissues on users’ computers/lapt