Michael A (Tier 1) #ZR 21 (after first job will upload license) Computer Repair & Support Tech Michael A (Tier 1) #ZR 21 (after first job will upload license) 0.0 rating based on 12,345 ratings Overall rating: 0 out of 5 based on 0 reviews. Anonymous Email address: tech@geeksonrepair.com Cell phone #: (916) 580-3729 Service Areas:richmondVirginia Tech skills: Ihaveoverfifteenyears’experienceinthefieldofInformationTechnology.Iamdedicatedandhighlyeffectiveatproblemsolving.IamversatileintheuseofUbiquitiNetworkdevices,alsoCiscoRouters andSwitches.IhaveexperienceadministeringWindowsServerandDesktopOperatingSystems.OverthepastfifteenyearsIhavedesignedandimplemented severallocalareanetworksandperformed numerous computer systemsrepairs, upgradesandservicing.Basedon my“realworld"experience,I amabletorespondtoawiderangeofsituationswhichImayencounte Educational Background: TechnologySupportSpecialistPETERSBURG PUBLICSCHOOLS March2021toPresentProvideTechnicalSupportandMaintenanceto alltechnologyrelatedequipment.This includesDesktops,Laptops,Chromebooks,Audio/VideoprojectionsystemsandInteractiveFlat Panels,printersandotherperipherals.performre-imagingofwindowsPCs,Laptops.Completeworkordersintheticketingsystemto assistuserswithapplicationorhardwareissues. Performsystemupgrades,harddrives, memory,screen replacementsetc.Administerpasswordresets,anddatarecoveryDesktopSupportAnalyst SentaraHealthcare-Richmond,VAJune2020toAugust2020Providedprojectassistance withcompanymerger. Performedinventory,re-imaginganddeliveryofDesktops,Laptopsandworkstations.SetupandconfigurenewSystems, andApplications. Respondtotickets,troubleshoot andresolve problems.ProvideTechnicalSupporttousersexperiencingHardware&Softwareissuesby wayofremote sessions andOnsite.DesktopSupportTechnician AgensysCorporation/DELL-Richmond,VA January2020toApril2020MigrateDesktopsandLaptopsfromWindows7toWindows10ProvideTechnicalSupporttousers Verifysystemsarefully functional. Verifyallsoftwarehasbeenreinstalled.Ensurebackupshavebeencompleted andfully restore
