Tech skills:
Computer Repair and Upgrade
Firewall and Switch Installation
Computer Imaging
Customer Service
Troubleshooting and Phone Support
On-site and Remote Support
Desktop Support
Windows 7 and 10
Printer Configuration and Troubleshooting
Hardware Installation
Microsoft Office 365
LAN and WAN
Computer and Network Diagnosis
Mac OS and Hardware Replacement
Educational Background:
AS Internet Services Technology
A+, Net+, Security+