Tech skills:
Very proficient and able to troubleshoot and resolve problems with MS Office, Outlook, Active Directory, Windows XP, Vista, 7, 8, 10, Android, basic proficiency with Mac OS, very proficient with laptop and desktop hardware.
Educational Background:
GeekSquad Platinum certification, Dell, HP, and Lenovo Certified Technician, over 5 years in IT troubleshooting and resolving software and hardware problems.
