Tech skills:
• On-site technician servicing residential & business office equipment troubleshooting
• Windows 7, 8.1, 10 Certification via DELL Hewlett Packard, and IBM
• Troubleshooting small business computer issues to Corporate IT strategies
• Microsoft (Windows 7, 8, 10)
• Linux (Red Hat, Suse, Ubuntu)
• Mac OS (Leopard, Lion, Maverick X)
• Network consultation and installations for businesses, corporations, and residents.
• Printer troubleshooting and repair of all types (Line, Dot Matrix, Laser, Ink Jet)
• Design and perform server and security audits, system backup procedures
• Perform cost-benefit and return on investment analyses
• Provided orientation and training to end-users
• Server Install – Design & Implemented
• Wireless network Install
Mobile Device repair (Tablet, phone Laptop); Cracked screen, button replacement etc.
Educational Background:
Alabama A&M University: Bachelor of Science
• Physics with concentration in Space Science, 2005
IBM, Dell, and Hewlett Packard Certification October 2015
Cisco Systems Certificate of Completion in Interconnecting Cisco Network Devices December 2007
Certificate of Completion Security Architecture and Applications Security December 2008
Certificate of Completion Security Management and Operations Security December 2008
Certificate of Achievement Fundamentals of Network Security (Security August 2007
Certificate of Completion Access Control and Physical Security April 2007
Certificate of Completion Business Continuity Planning, Law, and Ethics February 2005
Algorithmic development; Implicit Differential Equations & Algorithmic Development January 2003
Certificate of Completion Red Hat (OS) and other versions of UNIX January 2003
Microsoft Certified Course Implementing Supporting Microsoft Windows XP Professional February 2003
Microsoft Learning: Microsoft Certified Systems Engineer (MCSE) December 2000
Security + Certification December 2000
A+, IT Technician Certification November 1999
PLEASE RATE THIS TECH ON A 5 STAR SCALE, AND WRITE ABOUT YOUR EXPERIENCE WITH GEEKS ON REPAIR AND THIS PARTICULAR TECH.